Reliable, Patient Tech Support
Personalized IT help for your home and small business needs.
Get Help TodayOur Services
Personal Tech Support
Get expert help for your computer troubles without ever leaving your chair. We connect to your computer remotely and securely to resolve issues like slowdowns, pop-ups, virus and malware removal, and software problems, all while you watch from the comfort of your home.
New Device & Software Setup
Unboxing a new computer, tablet, or phone? We'll remotely guide you through every step of the setup process, install essential software like Antivirus or Microsoft Office, and help you transfer files from your old device, ensuring your new tech works perfectly from day one.
Network & Smart Device Troubleshooting
Slow or unreliable internet? We can remotely diagnose your WiFi network to improve its speed and coverage. We also provide friendly, step-by-step guidance to help you configure smart speakers, cameras, and other connected devices..
About Us
We don't just fix problems; we build confidence.
Technology should connect us, simplify our lives, and open up new possibilities. When it becomes a source of stress instead of a solution, you need a helping hand you can trust to make things right.
We founded Not Your Grandsons IT on a simple principle: everyone deserves patient, professional, and dependable tech support. We understand the go-to solution is often a call to a tech-savvy family member, but we provide a dedicated alternative. Consider us your personal "IT department", on call and always ready to help. With us, no question is too small, and no problem is too simple.
Our mission is to bring enterprise-level IT service directly to you, wherever you are. Through secure remote support, we solve your issues efficiently, but our work doesn't stop there. We don't just fix problems; we build confidence. Our ultimate goal is to leave you feeling more empowered and comfortable with your technology every day.